Surprise Surprise! Something is being done at Lucam Lodge!
Our new electronic doors are being fitted at the front entrance!

Well.....WOW!
I mean....like how many years have we waited? And sadly a couple of the residents here who would have benefited most are no longer with us!
But that is Genesis Housing Association for you! Hang around, prevaricate and wait until everything that ever needs doing is going to cost at least twice as much as it would have if done when needed.
Like the painting, we're now into autumn, so another four or five months at least before that gets done!
Like the fire hazards flagged up some three years ago, I cannot help but wonder when, if ever, that is put right!
Like the lifts we had upgraded, so very expensively, to modern day standards with, among other assets, voice notification for the visually impaired.
Those so very well versed engineers that Genesis insisted on giving the maintenance contract to, without any consultation with us again, manage to screw the whole system on almost every visit! (We did get someone to rectify it once, but within two day it was stuffed yet again!) 
And so it goes on and will continue to do so for ever more until there is a total cultural revamp of the Genesis culture.
Genesis cannot cope with leasehold supported housing with it's current setup.It will never be able to meet the demands or needs of elderly leaseholders while it continues to wallow in the bureaucracy that currently stifles it!
It must change. It must change now!  
PLEASE!